CDS Engineering, Inc. Core Competencies

Quality Systems

At CDS, we are committed to Total Customer Satisfaction in everything we do. From the initial customer contact to the finished product, from senior management to the production floor, our TQM approach to our business is one of our guiding principles. This philosophy keeps CDS in the forefront as a provider of superior quality products and services.

The foundation of our Quality System starts with ISO 9001:2008 certification and the use of continuous improvement.

Key elements behind the CDS’s quality success include:

Commitment to Customer Service
Employee Quality Training
Process Control
Environmental Awareness

Customer Service

CDS has a commitment of outstanding service to our customers as one of our primary business goals. Using customer feedback logs and Scorecards provided by our customers we effectively measure whether we are meeting or exceeding customer expectations.

Employee Training

Quality Systems require well-trained and motivated employees who are able to implement and effectively use the tools required to provide quality service and products. In depth training is provided on the following topics:

Quality Management System
Corrective Action and Root Cause Analysis
Continuous Improvement
ISO 9001:2008 level 2 procedures
Individual work instructions

Process Control

CDS utilizes state of the art process equipment and tools such as SPC to monitor and measure our shop floor activities.

Environmental Awareness

CDS is committed to protecting the environment and controlling resources used in our various manufacturing facilities. We ensure that each facility complies with the environmental rules and regulations as mandated by city, state and federal legislation. Continuous management in the prevention and reduction of pollution in our manufacturing processes along with a strong commitment to recycle, results in minimal impact on the environment.